The Trusted brand came into being when we started the business in 2009. We wanted a name that:
- spoke of our belief that to our customers we must be a safe pair of hands
- shows we know what we are talking about, or if we don’t, then we know someone who does!
- demonstrates we are in business for the long term
- reassures that if things go wrong we will be there to put it right.
The business has been installing renewable energy and heating systems since 2011 and has grown substantially during that period, largely as a consequence of referrals from satisfied customers. We operate from the Sherwood Energy Village with modern office and storage facilities which allow us to grow and efficiently manage the business.
We subscribe to and operate an industry leading quality management system which is continuously updated and underpins our membership of the Microgeneration Certification Scheme, Gas Safe and RECC.
We source our products from quality manufacturers such as NIBE, Vaillant, ATAG, Hargassner and Nuaire. Our technical staff have undergone thorough training and certification.
We have invested heavily in protecting our customers, staff and business with comprehensive insurances and robust health and safety systems and training. We abide by the Renewable Energy Consumer Code and all domestic renewable installations are covered by a 3rd party deposit and workmanship warranty.
Please note: If you are checking the business on Companies House please ensure you check company no: 07132824
Air source heat pump replacing costly oil fired boiler. Best purchase ever. Saving over £2,000 pa on oil and £26 per month on boiler maintenance. Electricity bill only gone up by £1,000. Home is much warmer throughout the day, which is ideal now my wife and I are retired and spend a lot more time at home during the day. Found the company to be very professional, helpful and knowledgeable at all times without being pushy. We were dealt with by Mark Roper and all times we found that he had our best interest at heart.
We would highly recommend Mark and the team, who were very professional, helpful and knowledgeable and skilfully managed our project at every stage. We would definitely work with them again in the future.
We were keen to install a more sustainable heating system and to benefit from government grants, but were concerned at the number of ‘cowboys’ operating in the sector. We were delighted the willingness of Trusted Energy Solutions to listen to what we needed rather than trying to sell us what was convenient to them. They were very supportive during the somewhat eccentric grant process, and considerate and tidy during the installation process. In summary, we are now warm, and get quarterly cheques from the government for the privilege - what is there not to like?
All the staff at Trusted Energy Solutions have worked hard to help deliver my biomass boiler on time and to suit our needs. They have made the installation smooth and have been helpful and understanding talking me through the process of RHI registration and submitting readings.
We were looking for an alternative to our oil fired heating, which was getting very costly to run, but were unaware as to what the alternatives were. That was until we were referred to Mark Roper who explained everything in detail without any sales pressure at all. We felt we could trust his advice and went ahead with a pv panel installation and a heat source pump for our central heating. Our fuel costs are now much lower and any sign of an oil fired installation has gone! From start to finish the installers were very professional and clearly skilled at what they did. We would have no hesitation at recommending Mark and his company to any interested clients.
Everything went well and apart from Winston the pig getting a bit stressed due to having strangers watching him eat, the disruption was kept to a minimum. The whole installation was completed in a very professional way and the guys were great.
Highly satisfied with the way the installation was conducted and managed; everything went smoothly and the process was made very easy for us by the team. Would definitely recommend Trusted Energy to anyone looking for any products in the future!
I am very pleased with the highly efficient and prompt service I received from the engineers at Trusted Energy; they were thoroughly professional and knowledgeable - Thank you!
We are very pleased with your upgrades to our heating system for our extension. We couldn't have asked for more - your team has excelled themselves.
Huge thanks to you, Mark and the whole team for such a wonderful job - great expertise and support!