Testimonials

Huge thanks to you, Mark and the whole team for such a wonderful job – great expertise and support!

We are very pleased with your upgrades to our heating system for our extension. We couldn’t have asked for more – your team has excelled themselves.

Air source heat pump replacing costly oil fired boiler. Best purchase ever. Saving over £2,000 pa on oil and £26 per month on boiler maintenance. Electricity bill only gone up by £1,000. Home is much warmer throughout the day, which is ideal now my wife and I are retired and spend a lot more time at home during the day. Found the company to be very professional, helpful and knowledgeable at all times without being pushy. We were dealt with by Mark Roper and all times we found that he had our best interest at heart.

Our air source heat pump central heating system has now been fully functional for the coldest 3 months of the winter and we’re very pleased with it – the whole fabric of the building is much warmer than with our previous LPG system and everything is perfectly automated, so requiring very little intervention.  All the individuals at Trusted Energy have been a pleasure to work with, and although it took longer than anticipated to complete the installation, the final outcome is excellent. We would certainly recommend the company to anyone contemplating installing such a system.

Nice and cosy, this ground source has been one of the best things I ever had installed, thank you.

From the first day I contacted Trusted Energy I was well impressed with their approach – no-nonsense, straightforward. When you’re making an investment of that size, you’ve got to have confidence in the people you’re dealing with – and with Trusted Energy I had confidence from day one. Any time I contacted them, I got an answer. If someone said they’d phone me back, they’d phone me back.

We were keen to install a more sustainable heating system and to benefit from government grants, but were concerned at the number of ‘cowboys’ operating in the sector. We were delighted the willingness of Trusted Energy Solutions to listen to what we needed rather than trying to sell us what was convenient to them. They were very supportive during the somewhat eccentric grant process, and considerate and tidy during the installation process. In summary, we are now warm, and get quarterly cheques from the government for the privilege – what is there not to like?

Trusted Energy installed a Ground Source Heat Pump system at our property near Bingham. With polite, professional, and efficient workmen using the best quality hardware available for the job, and we were incredibly happy with the installation. They are a company that dot every i and cross every t. Any problems or queries were dealt with immediately, and I would without doubt recommend Trusted Energy

The guys have been very helpful, respectful and professional throughout. I’m pleased I went with Trusted Energy.

I am very pleased with the highly efficient and prompt service I received from the engineers at Trusted Energy; they were thoroughly professional and knowledgeable – Thank you!

Thanks for a friendly and professional installation. We love our new air source and the fact we get greener as a household every day.

We were looking for an alternative to our oil fired heating, which was getting very costly to run, but were unaware as to what the alternatives were. That was until we were referred to Mark Roper who explained everything in detail without any sales pressure at all. We felt we could trust his advice and went ahead with a pv panel installation and a heat source pump for our central heating. Our fuel costs are now much lower and any sign of an oil fired installation has gone! From start to finish the installers were very professional and clearly skilled at what they did. We would have no hesitation at recommending Mark and his company to any interested clients.

We were very pleased with the service that you provided in every respect. Your team was always on time and worked cleanly an neatly. They were professional and courteous at all times – very tolerant of our nosy dog! The design of our house did not make this an easy installation but somehow the engineers managed to contort themselves into the small space beneath our stairs, not a single grumble about this inconvenient way of working! The installation is neat and works efficiently and effectively.

The follow up visit to check that the system was working was carried out as planned, it was pleasing to see how much care was taken to ensure that things went well. We have now had experience of the heating system over the winter months and are impressed with its efficiency, it’s good to know that as a result of agreeing to have an air source heat pump to replace our gas boiler that we are doing our bit to help the environment. A big thank you to all involved

We would highly recommend Mark and the team, who were very professional, helpful and knowledgeable and skilfully managed our project at every stage. We would definitely work with them again in the future.

Everything went well and apart from Winston the pig getting a bit stressed due to having strangers watching him eat, the disruption was kept to a minimum. The whole installation was completed in a very professional way and the guys were great.

I thought I should drop you an email to thank you and your teams for the excellent service we have received. Your staff have been reliable, polite, and knowledgeable. Hats off to such a good team and please pass on our thanks to them.

Highly satisfied with the way the installation was conducted and managed; everything went smoothly and the process was made very easy for us by the team. Would definitely recommend Trusted Energy to anyone looking for any products in the future!

Exceptional attention to detail. Expert installation from start to finish with fantastic knowledge of the product and plumbing. No job too big, extremely tidy, prompt & polite. Pricing was extremely competitive and really pleased I went with the team! Five ***** stars all the way. They were so good a neighbour has chosen them for their new heating systems too. Thanks to Paul and the team.