Reasons to use Trusted Energy Solutions
We have helped numerous business and residential customers in the region save energy, save money and stay legal with many projects including a wide range of technologies in a variety of combinations and settings. Examples of our diverse projects:
- Domestic 3 kW Solar Thermal systems
- Simplified heating controls to replace a broken office building management system
- 700 kW LPG Boiler system for a large local college.
- 200 kW Biomass systems district heating systems.
- 8 kW Ground source heat pump, with underfloor heating, heat recovery ventilation and solar PV for a new build.
- 16 kW air source heat pump with new radiator system in a retrofit.
We operate a consultative sales cycle that has several iterations, with no commitment from the customer until they and we are totally happy that the solution is the right one. We always listen carefully to what our customers want to achieve (which in itself has won us a number of projects) before moving on to a detailed examination of the property and discussion of the possible technology options, how they work and how they would benefit the customer. We will only recommend solutions which are appropriate for both the customer and the property.
All customer discussions will impartially cover other areas where they may be able to save energy and money including insulation, heating controls, draught proofing, thermal blinds, lighting etc.
After sales performance is particularly important to us – customers struggling with electrical, heating or hot water problems really need a rapid and competent response, we see this as a real opportunity to differentiate ourselves. For instance, we are frequently called to assist with systems installed by businesses which are no longer trading: we will take time to assess and understand the installation; explain the system to the customer; and fix any problems.
We discuss your project requirements and survey your property
We propose recommended solutions, costs and returns
We continue to consult through the decision making process
You appoint us; we project manage, install and commission
We help you claim subsidies and grants
We are there to maintain and service
Arrange a quote today call 01636 555 011
Air source heat pump replacing costly oil fired boiler. Best purchase ever. Saving over £2,000 pa on oil and £26 per month on boiler maintenance. Electricity bill only gone up by £1,000. Home is much warmer throughout the day, which is ideal now my wife and I are retired and spend a lot more time at home during the day. Found the company to be very professional, helpful and knowledgeable at all times without being pushy. We were dealt with by Mark Roper and all times we found that he had our best interest at heart.
We would highly recommend Mark and the team, who were very professional, helpful and knowledgeable and skilfully managed our project at every stage. We would definitely work with them again in the future.
We were keen to install a more sustainable heating system and to benefit from government grants, but were concerned at the number of ‘cowboys’ operating in the sector. We were delighted the willingness of Trusted Energy Solutions to listen to what we needed rather than trying to sell us what was convenient to them. They were very supportive during the somewhat eccentric grant process, and considerate and tidy during the installation process. In summary, we are now warm, and get quarterly cheques from the government for the privilege - what is there not to like?
All the staff at Trusted Energy Solutions have worked hard to help deliver my biomass boiler on time and to suit our needs. They have made the installation smooth and have been helpful and understanding talking me through the process of RHI registration and submitting readings.
We were looking for an alternative to our oil fired heating, which was getting very costly to run, but were unaware as to what the alternatives were. That was until we were referred to Mark Roper who explained everything in detail without any sales pressure at all. We felt we could trust his advice and went ahead with a pv panel installation and a heat source pump for our central heating. Our fuel costs are now much lower and any sign of an oil fired installation has gone! From start to finish the installers were very professional and clearly skilled at what they did. We would have no hesitation at recommending Mark and his company to any interested clients.
Everything went well and apart from Winston the pig getting a bit stressed due to having strangers watching him eat, the disruption was kept to a minimum. The whole installation was completed in a very professional way and the guys were great.
Highly satisfied with the way the installation was conducted and managed; everything went smoothly and the process was made very easy for us by the team. Would definitely recommend Trusted Energy to anyone looking for any products in the future!
I am very pleased with the highly efficient and prompt service I received from the engineers at Trusted Energy; they were thoroughly professional and knowledgeable - Thank you!
We are very pleased with your upgrades to our heating system for our extension. We couldn't have asked for more - your team has excelled themselves.
Huge thanks to you, Mark and the whole team for such a wonderful job - great expertise and support!