Heat Pump Case Study – Normanton Lodge, Alfreton

Heat Pump Case Study – Normanton Lodge, Alfreton

Roof Mounted Air Source Heat Pumps

Heat Pump Project Background

Normanton Lodge is a care home for elderly people in the Mansfield area.  It is run by My Care, a family-owned business that is dedicated to providing high quality care for the elderly, with 13 homes across the East Midlands. My Care is committed to utilising renewable energy, wherever possible in its care homes, so heat pumps were a natural choice.

A fine period building, Normanton Lodge was opened in 1971 and has been extended sympathetically over the years.   Most recently, this has included a 46-bedroom brick-built extension to the care home, which required its own dedicated heating system.

Heat Pump Project Solution

Due to its reputation for heat pump installations in the East Midlands Region, Trusted Energy was contacted to provide a solution to the extension’s heating and hot water requirements – this resulted in their specifying, designing and installing six 16kW air source heat pumps (F2040) with a combined output of 96kW.  The six air source heat pumps were installed on a reinforced flat roof, which meant they did not interfere with the aesthetics or access to the building.

The new care home building was also fitted with underfloor heating and an MVHR (Mechanical Ventilation Heat Recovery) system, all installed by Trusted Energy, as well as the general plumbing and fitting of the sanitaryware in order to offer a full turn-key solution.


As Trusted Energy were involved in the project from the early stages of its design, the heat pump installation and commissioning ran very smoothly.  The Seasonal Performance Factor for the heat pump is 376%, which means it delivers an excellent level of heat output to electricity input.  In addition, My Care was able to take advantage of the Commercial RHI (Renewable Heat Incentive) which provides financial support for renewable heat technologies for 20 years.

Dan Wilson, Business Development Manager for Trusted Energy, said: “The challenge on this project was to ensure that we had sufficient capacity to supply hot water to all the bathrooms in the extension whilst simultaneously creating a comfortable climate for the residents.  The project ran swiftly and smoothly as a result of us being involved from when the extension to the main building was first being conceived – this allowed us to pre-empt any possible issues from the get-go.”


A senior staff member from Normanton Care Lodge said: “We’re really pleased with the NIBE heat pumps installed at our care home extension.  The residents have commented how comfortable the building is and how they also enjoy the benefits of having underfloor heating.  It is great to have an energy source that we can leave on all day and is affordable to run, as well as being comfortable for our residents.”

For more information on how Trusted Energy and reusable energy can transform your property and save you money, contact us today.

Arrange a free no-obligation quote today

01636 555 011info@trusted.energy

Get In Touch

We would love to hear from you. For new installations we offer a free initial consultation and site survey with no high pressure sales.

Use the contact form to send us your query, or call us on 01636 555 011 . Our consultancy always starts with a short telephone conversation to understand your needs.

4 Sherwood Network Centre
Sherwood Energy Village
NG22 9FD

01636 555 011


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